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Warranty
& Returns

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Warranty

Lizard Blanks Limited One-Year Warranty

 

Lizard Blanks LLC warrants that its first-quality resin casting molds and accessories are free from defects in materials and workmanship for a period of one (1) year from the date of purchase, when used under normal and intended conditions.

What This Warranty Covers

This warranty covers defects in materials or workmanship that occur during the warranty period and are verified by Lizard Blanks.

At our discretion, an eligible product will be repaired or replaced.

What This Warranty Does Not Cover

This warranty does not apply to:

  • Bargain Den molds, which are sold as-is

  • Damage resulting from misuse, improper use, accidents, neglect, or normal wear and tear

  • Products that have been disassembled, modified, or tampered with, except as noted below

  • Products purchased second-hand or from unauthorized sellers

Clarification: Removing the Wing Nut Cap does not constitute disassembly, provided the screw bolts have not been altered and the mold has not been damaged.

Eligibility Requirements

To qualify for warranty service:

  • The product must have been purchased directly from Lizard Blanks or from an authorized reseller

  • Proof of purchase is required

    • For purchases made directly from Lizard Blanks, we may validate the purchase using our sales records

  • The warranty claim must be initiated within one (1) year of the original purchase date

  • Clear photos of the defect or damage must be provided for evaluation

 

How to Initiate a Warranty Claim

Email Sales@LizardBlanks.com to initiate a warranty claim. Please include:

  • Approximate date of purchase

  • Name of the individual who placed the order

  • Item in question

  • Description of the issue

  • Clear photos of the defect or damage

 

Important:

  • Do not return a product without prior authorization.

  • Do not return the product to the reseller. All warranty claims are handled directly by Lizard Blanks.

If a return is approved under our warranty policy:

  • Lizard Blanks will provide a prepaid return shipping label and further instructions

  • Items must be returned in the original shipping carton, when possible

  • If the original carton is excessively large, please coordinate packaging details with us prior to shipment

Return & Exchange Policy (Non-Warranty)

This policy applies to purchases made directly from Lizard Blanks. Products purchased from authorized retailers must be returned to the original retailer and are subject to that retailer’s return policies.

 

Non-Warranty Returns & Exchanges

 

Request Window

  • Return or exchange requests must be made within five (5) business days of delivery

 

Condition

  • Items must be new, unused, and in original packaging

 

Shipping

  • Customer is responsible for return shipping

  • For exchanges, the customer is also responsible for replacement shipping

  • Original shipping charges are non-refundable

 

Restocking Fee

  • A 10% restocking fee applies to all non-warranty returns and exchanges

 

Proof of Purchase

  • Proof of purchase directly from Lizard Blanks is required

    • Purchases may be verified using our sales records

 

Refunds (when applicable)

  • Refund amount: Original purchase price minus shipping charges and the 10% restocking fee

  • Refund method: Issued to the original payment method

 

Return Authorization

  • Lizard Blanks reserves the right to approve or deny any return or exchange request.

 

Items Not Eligible for Return or Exchange

The following items are final sale and not eligible for return or exchange:

  • Bargain Den molds

  • Custom molds

  • Gift cards

  • Free samples

  • Items purchased second-hand or from unauthorized sellers

 

Price Adjustments

Lizard Blanks does not offer price adjustments for products that go on sale after purchase.

 

How to Initiate a Return Request

Send an email to Sales@LizardBlanks.com and include:

  • Approximate date of purchase

  • Name of the individual who placed the order

  • Item for which you are requesting a return or exchange

  • Reason for the request

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